Two separate things. A management fee, paid to us, covering strategy, creative, and optimisation. And ad spend, paid directly to Meta from your own account — never bundled into our invoice. You always know exactly what's going where.

Yes — a 3-month minimum term. Meta's delivery system needs roughly 4-6 weeks of stable spend just to leave its "learning phase," so judging a campaign before then produces misleading results either way. After the minimum term, it's month-to-month with 30 days' notice to cancel.

No, and any agency promising a specific number of leads or a guaranteed return is telling you something no one can actually control — Meta's algorithm, your local competition, and your own offer all move the outcome. What we do commit to is a documented process, real ad creative, and reporting on leads and cost per lead, not vanity metrics.

Campaigns can start generating enquiries almost as soon as they're live, but the first 4-6 weeks are the algorithm's learning phase — cost per lead is typically less stable during that window. Week 6 is when we do a proper review together, because that's when the numbers actually mean something.

Yes — it's what we specialise in. Every piece of creative and copy is checked against AHPRA's advertising guidelines for regulated health services before it goes live, so the compliance risk isn't sitting on your shoulders alone. You still give final sign-off, since you're the registered provider, but we do the first pass.

We do — video and photo creative built specifically for your clinic and your treatments, not generic stock footage with your logo dropped on top.

Admin access to your Meta Business Manager and ad account, a payment method set up on your own account for ad spend, and one point of contact who can approve creative. That's it — we handle the rest.

We're based in Hornsby and run campaigns for clinics across Greater Sydney. If you're further out, get in touch and we'll tell you honestly whether it's a fit.

A monthly report in plain English, covering leads and cost per lead — not impressions or reach. If something isn't producing, we say so and adjust, rather than dressing up a vanity metric.